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- ABPro 4.0.x
- Wrong left available seats displayed
Wrong left available seats displayed
- Federico
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8 years 2 months ago #21231
by Federico
Wrong left available seats displayed was created by Federico
Hi,
i set up 8 seats per resource.
when 8 seats are booked, the system doesn't allow to book anymore (correctly), but the number of available seats displayed is wrong, it always shows 1 or 2....then people try to book, and they got the message to choose another slot.
how can i fix it ?
thank you
regards
i set up 8 seats per resource.
when 8 seats are booked, the system doesn't allow to book anymore (correctly), but the number of available seats displayed is wrong, it always shows 1 or 2....then people try to book, and they got the message to choose another slot.
how can i fix it ?
thank you
regards
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- Rob
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8 years 2 months ago #21233
by Rob
Replied by Rob on topic Wrong left available seats displayed
?? If the max seats is reached, the slot shows as a red box - there are no seats numbers displayed.
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8 years 2 months ago #21240
by Federico
Replied by Federico on topic Wrong left available seats displayed
the slot doesn't become red. remains green with 1 or 2 seats available.
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8 years 2 months ago #21242
by Rob
Replied by Rob on topic Wrong left available seats displayed
Ensure you are not using Service based duration.
All bookings of a slot must be the exact same duration, like a bus tour or class - everyone starts when the class stars and ends when the class ends.
All bookings of a slot must be the exact same duration, like a bus tour or class - everyone starts when the class stars and ends when the class ends.
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8 years 2 months ago #21245
by Federico
Replied by Federico on topic Wrong left available seats displayed
i'm not using services but only resources. and i set up time slots for these resources.
what can i check?
thank you
regards
what can i check?
thank you
regards
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8 years 2 months ago - 8 years 2 months ago #21246
by Rob
Replied by Rob on topic Wrong left available seats displayed
Check your Resource's Max Seats value is set to the correct maximum. (setting to 0 = no limit so the slot will never show as full).
Check you do not have any overlapping timeslots defined.
Check you do not have any overlapping timeslots defined.
Last edit: 8 years 2 months ago by Rob.
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8 years 1 month ago #21249
by Federico
Replied by Federico on topic Wrong left available seats displayed
hi,
here attached my setup , i don't have overlapping, where am I wrong ?
thank you
here attached my setup , i don't have overlapping, where am I wrong ?
thank you
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8 years 1 month ago #21250
by Federico
Replied by Federico on topic Wrong left available seats displayed
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8 years 1 month ago - 8 years 4 weeks ago #21251
by Rob
Replied by Rob on topic Wrong left available seats displayed
?? Looks ok.
If you can email me (This email address is being protected from spambots. You need JavaScript enabled to view it.) with URL and admin access, I can look and see if I can see what is wrong.
#EDIT#
Problem specific to single PC/browser.
If you can email me (This email address is being protected from spambots. You need JavaScript enabled to view it.) with URL and admin access, I can look and see if I can see what is wrong.
#EDIT#
Problem specific to single PC/browser.
Last edit: 8 years 4 weeks ago by Rob.
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