Clarification on some emails in Message Centre

There are several emails that confuse me. Can you clarifiy function for me please?



Booking In-Progress: Description says it is generic Thank you.. When "Thank You" is clicked on reception desk view it does not sends
Does this work ONLY when status is "New"?

After Appointment: Description says: "Enter a message you wish to be sent after the booking has taken place.
This can be sent interactively from the Appointments list,

There is no icon / link visible to send. But when I click on "Thank you" it sends
Is this the way it works?

Notification: Description says: "This is the message sent to a customer, who has added themselves to the
notification list for a timeslot, and that slot has come available through a cancellation

Is this the only way it is used? Can it be used in other situations?


Thanks

Thank you so much!

One last question (I hope).

My plan was to use the "After Appointment" email for no-shows.
I tested it using descriptor "completed" for "Send on Status"
and it worked fine.

When I changed to status "no_show" (as displayed in 'internal_value' column of status table) or " No Show" as displayed in status drop-down it does not send.

How do I get this to send with descriptor other than "completed"?

Also, since a no-show results in negative consequences, how do I change the Subject line from "Thank You" to something else?


Thanks

I double checked the language file and row in table (see below) tried no_show; No Show; no show in 'Send on Status' box. Does not go,
Where else can I look?


; other
RS1_ADMIN_SCRN_PAY_STATUS_PENDING="Pending"
RS1_ADMIN_SCRN_PAY_STATUS_PAID="Paid"
RS1_ADMIN_SCRN_PAY_STATUS_NA="Not Applicable"
RS1_ADMIN_SCRN_REQUEST_STATUS_NEW="New"
RS1_ADMIN_SCRN_REQUEST_STATUS_ACCEPTED="Accepted"
RS1_ADMIN_SCRN_REQUEST_STATUS_PENDING="Pending"
RS1_ADMIN_SCRN_REQUEST_STATUS_DECLINED="Declined"
RS1_ADMIN_SCRN_REQUEST_STATUS_CANCELED="Canceled"
RS1_ADMIN_SCRN_REQUEST_STATUS_NONE="Select Status"
RS1_ADMIN_SCRN_REQUEST_STATUS_NO_SHOW="No Show"
RS1_ADMIN_SCRN_REQUEST_STATUS_DELETED="Deleted"
RS1_ADMIN_SCRN_REQUEST_STATUS_RESCHEDULE= "Rescheduled"
RS1_ADMIN_SCRN_REQUEST_RESOURCE_NONE="Select Resource"

I appreciate your patience!

So,,, I went step-by-step ensure no typo's, spaces, incorrect CAPS, et.
I looked at the original language file to make sure there was no errors I could have made in some process.

Then, I went down the list to see what would / would not work. In the listing only the first two below would send email when status was changed (It also had visible spinning mouse on change. The remaining did not work, and the mouse did not 'spin'.

So,, is there somewhere else I can look? Is it possible the first two are the only ones listed within the code? I just do not know where to look.

x RS1_ADMIN_SCRN_REQUEST_STATUS_CANCELED="Canceled" -- works
x RS1_ADMIN_SCRN_REQUEST_STATUS_CANCELED="Completed" -- works
x RS1_ADMIN_SCRN_REQUEST_STATUS_DECLINED="Declined" -- failed
x RS1_ADMIN_SCRN_REQUEST_STATUS_NO_SHOW="No Show" -- failed
x RS1_ADMIN_SCRN_REQUEST_STATUS_NO_SHOW="Attended" -- failed
x RS1_ADMIN_SCRN_REQUEST_STATUS_RESCHEDULE= "Rescheduled"-- failed

Thanks again!

This wonderful news! Thanks so much!!