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- Appointment Booking Pro - Retired, no longer for sale or supported.
- ABPro 4.0.x
- Group bookings in time slot
Group bookings in time slot
- Giuseppe Cento
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2 years 4 months ago #26845
by Giuseppe Cento
Group bookings in time slot was created by Giuseppe Cento
Hi Rob I have a problem, let's see if you help me to solve it. As I have already told you, I use AbPro for bookings for an eye clinic, with good results. The problem that presents itself to me now is the following:
Reservations are made on a time slot basis with an interval of 15 minutes between one reservation and the next. When the secretary takes a single booking, everything works fine. But it can happen that a person books visits for the whole family (for example 4 people) and at this moment the secretary is forced to enter the reservations of the family group one at a time.
I ask you if it was possible only in these cases to insert more people who go to occupy a slot for each person (example 4 people of the family, 4 slots). Once before COVID the studio had a booking range that went from 9 am to 12 am and from 14 pm to 18 pm and the system worked without scheduled appointments but in order of arrival (therefore the reservations that the reservations were made deducted and everything worked perfectly, because there was the possibility of inserting more slots in a reservation.
I hope I was clear. Can you give me a tip to solve the problem?
Thanks for the help Rob
Reservations are made on a time slot basis with an interval of 15 minutes between one reservation and the next. When the secretary takes a single booking, everything works fine. But it can happen that a person books visits for the whole family (for example 4 people) and at this moment the secretary is forced to enter the reservations of the family group one at a time.
I ask you if it was possible only in these cases to insert more people who go to occupy a slot for each person (example 4 people of the family, 4 slots). Once before COVID the studio had a booking range that went from 9 am to 12 am and from 14 pm to 18 pm and the system worked without scheduled appointments but in order of arrival (therefore the reservations that the reservations were made deducted and everything worked perfectly, because there was the possibility of inserting more slots in a reservation.
I hope I was clear. Can you give me a tip to solve the problem?
Thanks for the help Rob
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2 years 4 months ago #26846
by Rob
Replied by Rob on topic Group bookings in time slot
Are all bookings made by your staff, or is the system also open to the public to make their own bookings?
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2 years 4 months ago #26847
by Giuseppe Cento
Replied by Giuseppe Cento on topic Group bookings in time slot
Reservations are open to the online public and staff
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2 years 4 months ago #26848
by Rob
Replied by Rob on topic Group bookings in time slot
All I can think is staff can make the booking 4 slots long and put a comment in that it is multiple family members.
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2 years 4 months ago #26849
by Giuseppe Cento
Replied by Giuseppe Cento on topic Group bookings in time slot
Yes Rob is fine the names of the group go in the notes, but how does he make it 4 slots long with the time slots?
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2 years 4 months ago - 2 years 4 months ago #26850
by Rob
Replied by Rob on topic Group bookings in time slot
You could use
Service Based duration
and define services like..
Individual - set duration = 15 min
Family of 2 - set duration = 30 min
Family of 3 - set duration = 45 min
Family of 4 - set duration = 60 min
Individual - set duration = 15 min
Family of 2 - set duration = 30 min
Family of 3 - set duration = 45 min
Family of 4 - set duration = 60 min
Last edit: 2 years 4 months ago by Rob.
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2 years 4 months ago #26851
by Giuseppe Cento
Replied by Giuseppe Cento on topic Group bookings in time slot
Rob I think I have come up with a better solution, using the shopping cart (I have seen it makes me make more bookings). The only thing I ask you is how can I translate some parts (in attachment I send you the files)
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2 years 4 months ago #26852
by Rob
The shopping cart does not use the normal messages page, the text of the shopping card message are set in the shopping cart setup file.
ABPro Configure screen, Shopping Cart tab.
Replied by Rob on topic Group bookings in time slot
how can I translate some parts
The shopping cart does not use the normal messages page, the text of the shopping card message are set in the shopping cart setup file.
ABPro Configure screen, Shopping Cart tab.
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2 years 4 months ago - 2 years 4 months ago #26853
by Rob
Replied by Rob on topic Group bookings in time slot
All the text from your screen shots is controlled by the language file.
see
appointmentbookingpro.com/how-to/173-tra...nother-language.html
For pre-defined language file see
appointmentbookingpro.com/language-files.html
see
appointmentbookingpro.com/how-to/173-tra...nother-language.html
For pre-defined language file see
appointmentbookingpro.com/language-files.html
Last edit: 2 years 4 months ago by Rob.
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- Appointment Booking Pro - Retired, no longer for sale or supported.
- ABPro 4.0.x
- Group bookings in time slot
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